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How long does shipping take?
Shipping costs will vary depending on the shipping destination and the number of items that you purchase.The correct amount of shipping fee will show up the checkout page.
How long will it take to ship my order?
Once your order is placed, processing typically takes 1-3 business days. After your order is shipped, delivery times depend on your location and the shipping method chosen at checkout.
- Economy Shipping: Usually delivered within 5-8 business days.
- Standard Shipping: Usually delivered within 3-4 business days.
You’ll receive a confirmation email with tracking details once your order has shipped. Please note that unexpected delays may occur during peak seasons or due to customs for international orders.
For more details or assistance, feel free to contact our customer support team.
What are the sizing specs of my order?
To ensure the best fit, we provide detailed sizing information for each product. You can find a size chart on the product page, including measurements for chest, waist, hips, and length.
How to Choose Your Size:
•Compare the measurements in the chart with your body measurements.
•If you’re between sizes, we recommend choosing the larger size for a comfortable fit.
- Still unsure? Our customer support team is happy to assist you with any sizing questions. Contact us for personalized guidance!
I'm having issues placing an order?
We’re here to help! If you’re experiencing any issues while placing your order, try the following steps:
1.Check Your Internet Connection: Ensure you have a stable connection.
2.Review Payment Details: Double-check your billing and shipping information.
3.Clear Your Cache: Refresh your browser or clear your cache and cookies.
I'd like to return or replace my order?
Returns & Replacements
We have a 15-day return or replace your order, which means you have 15 days after receiving your item to request a return or replace.
How It Works:
1.Start a Return/Replacement Request: Contact our customer service team with your order number and the reason for your return or replacement.
2.Conditions: Items must be unworn, unwashed, and in their original packaging with all tags attached.
3.Processing: Once we receive and inspect your item, we’ll process your refund or send a replacement.
Please Note:
•Final sale items are not eligible for return or replacement.
•Customers are responsible for return shipping costs unless the item is defective or incorrect.
For further details, check out our full return policy or contact us—we’re here to help!
I'd like to cancel my order?
Order Cancellation at Dhabird
We understand that sometimes plans change! At Dhabird, you can request to cancel your order if it hasn’t been processed or shipped yet.
How to Cancel Your Order:
1.Contact Us Quickly: Reach out to our customer support team with your order number as soon as possible.
2.Order Status Check: If your order is still processing, we’ll cancel it and issue a full refund.
3.Shipped Orders: Once an order has been shipped, cancellation is no longer possible. However, you can return the item following our return policy after it’s delivered.
Important Notes:
•Cancellation requests must be made promptly to ensure processing can be stopped in time.
•Refunds may take 10 business days to appear, depending on your payment provider.
For further assistance, contact Dhabird’s support team—we’re always happy to help!
Couldn't find your answer?
We're here to help.if you couldn't find the information you were looking for, please reach out to us directly.Our team is eager to assist you.